Responsible Gaming

78bet's Responsible Gaming Commitment

For us, gaming is not just about winning — it is a blend of entertainment, control, and well-being. Responsible gaming is a core principle at 78bet. Your mental and financial well-being are our top priority.

78bet's commitment: We are fully committed to maintaining a safe, transparent, and responsible gaming environment. This platform is for users aged 18 and above only.

What is responsible gaming and why does it matter?

Responsible gaming means enjoying gaming as a form of entertainment in a way that does not negatively affect your life, family, work, or finances. At 78bet, responsible gaming is not an add-on — it is an integral part of our service.

Online gaming can be fun and exciting, but it also carries a risk of addiction. At 78bet, our responsible gaming policy ensures our platform remains safe for every player. We want you to play responsibly, enjoy yourself within your limits, and know when to stop.

Many people in Bangladesh take online gaming lightly — but the reality is, without a little awareness, casual entertainment can quietly turn into a habit. That is why 78bet treats responsible gambling as a top priority and takes meaningful steps to protect every player.

Keep in mind: Gaming is primarily for entertainment. Treating it as a source of income or a way to pay off debt can lead to serious problems.

The Golden Rules of Responsible Gaming

For responsible gaming at 78bet, we recommend following a few simple but important guidelines:

  • Set a budget: Decide in advance how much you are willing to spend each day or week. Stop playing once you reach that limit.
  • Manage your time: Avoid playing for extended periods in one go. Take regular breaks and limit your daily gaming time.
  • Don't chase your losses: Chasing losses by placing more bets to recover what you lost is very dangerous. Break this habit.
  • Don't make decisions driven by emotion: Do not place large bets when you are angry, frustrated, or emotionally charged.
  • Spend time with family and friends: Don't let gaming become a substitute for your social life.
  • Never gamble with borrowed money: Never spend money on gaming by taking out loans or skipping bills.
  • Seek help when needed: If you feel you cannot control yourself, contact our support team directly.
Gaming does not guarantee winnings. There is always a chance of losing in every game — keep that in mind when you play.

Signs of problem gambling

Certain signs indicate that gaming may be getting out of your control. At 78bet, we encourage you to stay aware. If you notice any of the following, do not wait — seek help:

Feeling restless or irritable when unable to play
Repeatedly going over your budget
Repeatedly chasing losses
Hiding gaming activity from family or friends
Difficulty focusing on work or studies
Continuing to game by taking on debt or draining savings
Skipping sleep or meals to keep playing
Wanting to stop but being unable to
You are not alone. Problem gambling is a health issue, not a weakness. Seeking help takes courage. Our support team is always here for you.

Check yourself

Ask yourself the following questions — answer honestly

1

Did you spend more than your planned gaming budget last month?

2

After a loss, have you spent more time and money trying to win it back?

3

Have you had any conflicts or arguments with family or loved ones over your gaming?

4

Have you ever spent time gaming instead of attending to work, studies, or family?

5

Have you ever tried to stop gaming but found you could not?

6

Do you turn to gaming to cope with stress, loneliness, or frustration?

If you answered "Yes" to 3 or more of the above questions, please contact our support team or use the self-exclusion option.

Control tools

78bet gives you these tools to help you game responsibly

Tools Description Time to Take Effect Status
Deposit Limit Set a maximum deposit limit — daily / weekly / monthly Immediate Available
Bet limits Capping the maximum wager amount per session or within a set time period Immediate Available
Loss Limit The game will automatically stop once you have lost a set amount Immediate Available
Session time limit Set a daily time limit on how long you play Immediate Available
Cooling-Off Period Take a temporary break from 1 day up to 6 weeks Within 24 hours On request
Self-exclusion Option to close your account from 6 months up to permanently Within 24 hours On request
To use these tools, go to your account settings page or contact our support team directly. All changes take effect once confirmed.

How do I self-exclude?

Feeling like you need a break? The self-exclusion process at 78bet is simple and completely confidential.

1
Contact support

Email our support team to request self-exclusion and specify how long you want it to last.

2
Identity verification

We will carry out a brief identity verification to protect your account.

3
Set an exclusion period

Choose the duration that suits you — 6 months, 1 year, 3 years, or permanent.

4
Account Inactive

Your account will be locked within 24 hours and you will no longer be able to log in.

5
Reactivate after period ends

Once the set period ends, you can contact support to reopen your account.

Important information about self-exclusion

  • Deposits to your account will not be possible while self-exclusion is active.
  • Your balance will remain secure and can be withdrawn once the period ends.
  • You will not receive any promotional messages from 78bet during your self-exclusion period.
  • A permanently excluded account cannot be reopened.
  • This process is completely free and confidential.
Requesting self-exclusion means you are taking care of yourself — it is a brave and the right decision.

Support email:

[email protected]

How does 78bet keep you safe?

Our Key Initiatives for Responsible Gaming

Strict Age Verification

Age verification is mandatory when registering at 78bet. No one under 18 is granted access to our platform — no exceptions.

Smart behaviour monitoring

Our system automatically detects unusual gaming behaviour. If a concern arises, our team will reach out directly and offer assistance.

Session time reminder

When you have been playing for a long time, 78bet sends you automatic reminders so you stay aware of how long you have been gaming.

Flexible financial limits

Set your own deposit, wagering, and loss limits at your convenience. Reducing a limit takes effect immediately, while increasing one requires a waiting period — by design, for your safety.

24/7 confidential support

Want to talk about responsible gaming? Our trained support team is available 24/7, seven days a week. Completely confidential.

Awareness information

78bet regularly shares responsible gaming information, tips, and resources to keep you informed and protected at all times.

Protection of minors

78bet strictly prohibits underage gaming. As a parent or guardian, take the following steps to keep your child safe:

  • Keep parental controls enabled on your devices.
  • Keep your account password out of reach of your children.
  • Make your child aware of the risks of online gaming.
  • If you suspect your child is using 78bet, notify support immediately.
  • Always log out when using a shared computer or phone.
If any minor is found using 78bet, their account will be closed immediately and any deposited funds will be returned.

What to do to protect your family

If family members are concerned that someone close to them is gaming excessively, here is what to do:

  • Speak openly and with empathy — without judgment.
  • Help them set their own gaming limits.
  • If needed, contact our support on their behalf.
  • Encourage them to seek advice from a mental health professional.
The support of people around you is the greatest help you can have. Facing challenges together is always easier.

Frequently Asked Questions About Responsible Gaming

Your questions answered — simply and clearly

No, responsible gambling is not just about playing less. It means playing mindfully — sticking to a budget, managing your time, and staying in control of your decisions. You can play regularly as long as it does not negatively affect other areas of your life.

No, your balance remains fully protected during self-exclusion. Once the exclusion period ends, you can initiate a withdrawal by contacting support. Your funds are always safe at 78bet.

Yes, reducing your deposit limit takes effect immediately. However, increasing the limit has a 7-day waiting period — this is intentional, to prevent impulsive decisions made in the heat of the moment.

Absolutely. 78bet's support team operates with complete confidentiality. Any concerns or requests for help related to your gaming are never shared with third parties.

If a family member is gaming excessively, start with a compassionate conversation. Then reach out to the 78bet support team by email — either on their behalf or your own. We will guide you through the right steps.

A cooling-off period is a temporary break — from 1 day up to 6 weeks. Your account is locked during this time but reopens automatically when it expires. Self-exclusion is longer-term — from 6 months up to permanent — and requires support assistance to reactivate.
Play safe

Learn About Responsible Gaming Before Joining 78bet

Now you know how to play safely. Join 78bet and enjoy the experience with confidence — always within your limits.

For 18+ only  |  SSL Secured  |  Responsible Gaming Assured

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