78bet Privacy Policy

1Introduction

78bet (https://78bet.ml) is an online gaming platform serving players in Bangladesh and approved regions. We believe your privacy is a fundamental right. This Privacy Policy explains what information 78bet collects, how it is used, and the steps we take to keep your data secure.

By using the 78bet website, app, or any of our services, you are considered to have agreed to this Privacy Policy. This policy is part of our Terms and ConditionsApplies in conjunction with.

2What Data We Collect

78bet may collect the following types of information:

We collect only the information necessary to provide our services and meet legal obligations. 78bet never collects data beyond what is required.

3How We Collect Data

78bet collects your information in several ways:

• Directly Provided Information: Information you provide directly during registration, KYC verification, and payment processing.
• Automatically Collected Information: When you use our website or app, information is collected through cookies, log files, and tracking technologies.
• Data Received from Third Parties: Relevant information may be obtained from payment providers, identity verification services, or fraud prevention agencies.
• Gaming Activity: Every game session, bet, win, and loss is automatically recorded.

4Purpose of Data Use

78bet uses the information collected for the following purposes:

• For creating and managing your account.
• For identity verification (KYC) and age verification.
• To process deposits, withdrawals, and other financial transactions.
• To deliver and improve gaming services.
• To prevent fraud and money laundering.
• To fulfill legal obligations.
• To provide customer support.
• To send relevant promotions and bonus offers (with your consent only).
• To promote responsible gaming and identify problematic gaming behaviour.

5Sharing Data with Third Parties

78bet does not sell your personal information to third parties. However, limited data sharing may occur in the following circumstances:

• Payment Providers: Payment services such as bKash, Nagad, and Rocket only receive the information necessary to complete a transaction.
• Identity Verification Services: Authorized third-party verification providers for the KYC process.
• Legal Grounds: Data may be disclosed in response to a court order or request from a regulatory authority.
• Fraud Prevention: Shared with fraud detection agencies for security purposes.
• Business Transfers: In the event of a merger or acquisition, data may be transferred, but this policy will continue to apply.

All third-party partners are contractually bound to uphold 78bet's privacy standards.

6Cookies & Tracking Technologies

78bet uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device.

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Functional Cookies: Used to remember your preferences and language settings.
• Analytics Cookies: To measure and improve website performance.
• Marketing Cookies: To display relevant ads and promotions (subject to your consent).

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

7Data Retention Period

78bet retains your data only for as long as necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration of account activity and a minimum of 5 years after closure.
• Financial Transaction Records: Minimum 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Gaming Logs: Retained for up to 3 years.
• Marketing Information: Deleted immediately upon opt-out.

8Your Rights

Every registered user on 78bet has the following rights over their personal data:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data in certain circumstances.
• Right to Restrict Processing: The right to restrict how your data is used in certain circumstances.
• Data Portability: The right to receive your data in a structured, portable format.
• Right to Object: The right to object to the use of your data for specific purposes.

To exercise any of these rights, please contact our support team. We will do our best to respond within 30 days.

9Protection of Minors

78bet strictly does not provide services to anyone under the age of 18. We do not collect or process data from minors.

• Age is verified at the point of registration.
• Age verification is carried out during the KYC process.
• Additional verification is carried out in suspicious cases.

If we are informed that a minor's data has been collected inadvertently, we will immediately delete that data and close the associated account.

10Security Measures

78bet uses industry-standard security technologies to protect your data:

• 256-bit SSL Encryption: All data transmissions are encrypted.
• Firewall Protection: Advanced firewall protection to prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for account access.
• Regular Security Audits: Regular security audits conducted by third parties.
• Data Backup: Secure, encrypted backup systems.
• Access Controls: Only authorized staff may access user information.

That said, no system on the internet is 100% secure. If a security breach is detected, we will notify the relevant regulatory authority within 72 hours and inform affected users as quickly as possible.

11International Data Transfers

78bet's servers may be located in various countries. Your data may be processed or stored outside Bangladesh. In such cases:

• We ensure that all international data transfers are carried out with appropriate safeguards in place.
• GDPR-compliant agreements are used for data transfers to third countries.
• We only transfer data to countries with adequate data protection laws.

12Contact

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact our data protection team:

• Email: [email protected]
• Support Hours: 7 days a week, 24 hours a day
• Response Time: Usually within 48 hours

We take all privacy-related requests seriously and do our best to resolve them through the appropriate process.